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Cookie Policy

E-mail us : enquiries at thedigitalroom dot co dot uk | Call us : 01455 828805 | Review us :

Rank : 1st out of 328

Rank : 1st out of 328

click here to see our reviews

Please note the last order date for Christmas 2016 delivery is 17th December. Any orders received after this date will not be processed until the new year.

Why Use Us?

  • We are 100% secure.
  • Upload, preview & order online.
  • We only use the finest materials.
  • Fast turnaround times.
  • Our customer service is second to none.
  • Over 10,000 happy clients.
  • We are currently ranked the No.1 Canvas print company listed by the Freeindex review directory.
  • The Digital Room is a UK based Limited company. We comply to all current EU legislation with regard to online retailing.
  • We accept most major credit cards through SagePay and are fully PCI compliant.
Sagepay Payment Services

Our shopping cart has Comodo EV SSL security using 2048bit encryption technology, Click on the logo for more details.

Get Safe Online

We support the 'Get Safe Online' Campaign, the aim of which is to provide internet users with free impartial & user-friendly advice that is designed to allow them to feel confident about using the internet safely and securely.

Delivery Information

Our delivery charges are based on regional zones and are charged on a consignment basis, not per item. See the table below for more information.

We use an overnight courier service to deliver our products to all UK Mainland destinations. Offshore Uk Destinations are via 48hr courier.

Our International deliveries are undertaken by DHL or UPS and are on a 3-5 business day service.

The courier will require a signature for the consignment otherwise they will leave a card stating that they have attempted delivery.

After attempting delivery twice, the courier will hold the parcel at your local depot for 5 days prior to returning it to us. If returned, further charges will be incurred.

You can find the depot contact details on the delivery card, you may arrange redelivery or collect the parcel from the depot.

If you prefer, you can contact us to help re-arrange delivery.

Delivery Zones

Normal delivery times are between 8am & 5pm Monday to Friday excluding bank holidays. Saturday and before 10am deliveries are available at extra cost. Contact us for further details.

Zones A & B - Overnight Courier. Zones C & D - 48Hr Courier. Zone E - 3-5 day Courier. All prices include VAT @ 20%.

UK postcode map
Zone Postcodes Price
Zone A : England & Wales All postcodes £9.15
Zone B : Scottish Lowlands TD, DG, ML, EH, KH, DD, KY, G, FK, KA1-26, AB1-16, AB21-25, AB30, AB39, PA1-19, PH1-3 £9.15
Zone C : Scottish Highlands & N Ireland AB 17-20, AB31-38, AB40-56, IV1-28, IV30-32, IV36, IV40, IV52-54, KW, PA21-38, PH4-41 PH49-50 £15.25
Zone D : Scottish Islands & IOM All postcodes £15.25
Zone E : Rep of Ireland All areas from £29.99
Zone E : Channel Islands All postcodes from £24.15

Packaging

Our cartons are made from double wall cardboard.

Because we take pride in every order we produce, we want it to reach you in pristine condition. This is why all of our products are carefully wrapped in foam wrap and then finally placed in custom built double wall cardboard cartons.

If your print is damaged in transit, we will replace it for you, but it is very important that the delivery driver is aware of the damage and that you sign for it as damaged.

You must inform us within 24 hours of delivery so that we can claim compensation for the damage and reprint the image. It is helpful for us if you can provide us with photographic evidence of the damage to the packaging and also the print.

We will endeavour to meet the delivery times above, but we cannot be held responsible for circumstances beyond our control.

If you have any comments or suggestions on how we can improve our delivery service to you, please feel free to email them to us.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.UK/si/si2000/20002334.htm

Goods may be returned to us if they are delivered in a defective state or they do not match the descriptions given on this website.

You are required to inform us immediately if it is your intention to reject the goods. You will receive email instructions about your return and subsequent refund.

Acrylic, MDF Block Mount, Canvas, Acrylic Desk Block, Aluminium Skybond, Framed or Paper prints ordered through our 'Image Upload' section on our website, where the image to be printed has been, uploaded via our upload page, or emailed to us, or supplied on CDrom, to us by the client are deemed to be 'personalised items'. The return of these items will only be accepted if the product arrives damaged and we are informed immediately.

We do not charge a restocking fee for returned items.

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